Process Improvement and Organizational Assessment
We partner with you to assess and document: current processes; customer satisfaction levels; and efficiency and timeliness of services. By working with customers, services providers and process owners, we will help you develop improved ways of doing business. We can also help you build a step-by-step plan to implement and manage any necessary changes in people, process, or technology.
Recent Clients and Projects:
- College of Sciences Dean's Office Assessment
- Office of International Education Student and Scholars Services Review
GTCS Products and Services:
- Process Improvement and Organizational Assessment
- Survey Design and Administration
- Retreat Services
- Meeting Facilitation
- Focus Groups
- Managing Strategic Change
- Benchmarking and Best Practice Identification