Communications
Writing
- Business Writing Skills
- Introduction to Technical Writing
- Grammar Goes to Work
- Proofreading Made Easy
Other
- Polishing Your Presentation Skills
- (E) - Presentation Skills for Managers and Supervisors
- Listening Skills
- Telephone Techniques
- (0M) - Building Workplace Trust through Communication
- (CS) - Driving Exceptional Customer Service Through Communication
- (PDP) - Communicating At The Next Level
- Powerful Communication Skills for Women
Customer Service
- (CS) - Fundamentals of Customer Service
- Customer Service with (Positive) Attitude
- (CS) - Customer Service in Higher Education
- (CS) - Customer Service in a Diverse Work Environment
- (CS) - Creating an Exceptional Service Environment by Exceeding Customer Expectations
- (CS) - Building Lasting Relationships - The Loyalty Effect
- (CS) - Driving Exceptional Customer Service Through Communication
- (CS) - Effective Problem Solving in A Customer Care Environment
- (CS) - Establishing Standards and Measurement
- Telephone Techniques
Leadership Development
- (M) - Fundamentals of Good Leadership
- (E) - Leading With Emotional Intelligence
- (E) - Personal Branding For Emerging Leaders
- (PDP) - Communicating At The Next Level
- (E) - 7 Habits of Highly Effective People
- (E) - Academic Culture
- Business Etiquette and Professionalism
- Interviewing Skills
- Resume Writing
- Time Mastery
- Masters Series
Management and Supervisory Skills
Basics
- (M) - Fundamentals of Good Leadership
- (E) - Leading With Emotional Intelligence
- Creating a Respectful Workplace
- Successful Meeting Management
- Time Mastery
How-To's
- (E) - How-to-for-Managers: Promoting Positive Employee Relations
- (M)(S) - How-to-for-Managers: Hiring, Promotions, & Raise Process
- (M)(S) - How-to-for-Managers: Preventing Workplace Discrimination
- (E) - How-to-for-Managers: Leaves & Other work flexibility areas
Risk Management
- Preventing Sexual Harassment
- (M)(S) - Understanding and Managing Diversity
- (M)(S) - Understanding & Managing Legal Risks
Performance
- (M) - Coaching for Performance Management and Career Development
- (S) - Basics of Supervision: Concrete Solutions to Boost Results
- (M) - Building Community through Fair Performance Evaluations
- (S) - Supervisory Skills for Performance Evaluations
- (PDP) - Coaching and Teambuilding Skills for Managers & Supervisors
- (M) - Building Workplace Trust through Communication
Technical Managers and Supervisors
- (E) - Customer Service Skills for Managers of Technical Professionals
- (E) - Transforming Technical Expertise into Supervisory Excellence
Other
- (E) - Budgeting for Non-financial Managers
- (E) - Presentation Skills for Managers and Supervisors
- (E) - Customer Service Skills for Managers
- (E) - Increasing Your Value As An Experienced Manager
- Business Etiquette and Professionalism
- Dealing with Difficult People
- (E) - Recognizing and Handling Burnout
- (PDP) - Excelling as a Manager or Supervisor
Basic Campus Safety / Emergency Preparedness
- (EP) - Emergency Preparedness 101
- (EP ) - Fire Safety
- Fire Safety II
- CPR Training
- First Aid Training
- Bomb Threat Management
Computer Basics
Microsoft Basics
- Word 2003 - Level 1
- Word 2003 - Level 2
- Excel 2003 - Level 1
- Excel 2003 - Level 2
- PowerPoint 2003 - Level 1
- PowerPoint 2003 - Level 2
- Access 2003 - Level 1 (2 day class)
Web Design Fundamentals
- HTML 4 - Level 1
- HTML 4 - Level 2
- Flash 8 - Level 1
- Flash 8 - Level 2
- Dreamweaver 8 - Level 1
- Dreamweaver 8 - Level 2
Project Management
- (E) - Project Management Basics - 2 day course
- (PDP) - Managing Multiple Projects
- (E) - Improve Organizational Effectiveness with Mind Mapping
Diversity
- (CS) - Customer Service in a Diverse Work Environment
- (M)(S) - Understanding and Managing Diversity
- Foundations of Diversity Awareness for Office Professionals
To find out more about these sessions and their availability simply go to our training calendar
or search below to find dates and times.